Policies

Privacy policy

We only collect the information we need to deliver, install and support your smart home — and we look after it carefully.

What we collect

Your name, phone number and email address.
Your delivery and installation address.
Order details, such as the kit you chose and your appointment.
Basic information about how you use our website, through cookies.

How we use it

To process your order and arrange delivery, installation and training.
To provide support and honour your warranty.
To contact you about your order or appointment.

Who we share it with

We share only what is necessary with our installation partner, Teknetic, so your kit can be delivered and installed, and with payment providers to process payments. We do not sell your personal information to anyone.

Cookies

Our website uses cookies that are needed for it to work and to understand how it is used. You can control cookies through your browser settings.

How long we keep it

We keep your information for as long as needed to fulfil your order, support your warranty, and meet our legal and accounting obligations.

Your choices

You can ask us to see, correct or delete the personal information we hold about you. Just get in touch and we will help.

To make a privacy request or ask a question, message us on WhatsApp at +20 107 016 9607 or use our Contact page.